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IT
EN

WHO WE ARE

COMPANY PROFILE

"Progress is impossible without change, and those who cannot change their minds cannot change anything" - George Bernard Shaw

Contact Location

September 1st, 2014 has seen a new beginning in airport ground services at both Milano Malpensa and Milano Linate. Airport Handling, the newly constituted player in the Milanese marketplace represents enhanced services for customers. For this ever evolving industry there is now a complete solution that maximizes cost effectiveness while also addressing to the specific expectations of Airlines and their passengers.

ORGANIZATION CHART

Organization Chart

WHO'S WHO

John Stewart Chairman
John Stewart

His extensive professional experience in public accounting, M&A, project finance, negotiations (acquisitions, disposals and mergers of many famous Companies) together with his roles in setting and implementing strategy, building business and managing all aspects of a professional services firm with 1200 people and 20 offices led him to acquire systemic skills and attitudes in management.

He served as Chairman or Managing Director of over 20 companies in the service sector and as a member of various Ernst & Young committees. Since October 2014 he is President of Airport Handling.

Alberto Morosi General Manager
Alberto Morosi

With over 23 years of background in ground handling activities, he's currently General Manager at Airport Handling for which start-up he hardly worked. Joining the airport operator in 1992, he spent his first few years in cargo warehouse and ground handling ramp operations functions.

His following ten years have been spent in leading positions in several operations departments in the ground handling. Such roles gave him a wealth of  experience.  Over the last six years, he served as Operations Manager showing very good attitudes. 

Lidia Lago Suardi Chief Financial Officer
Lidia Lago Suardi

With a degree in Economic and Social Sciences at Bocconi University in Milan, Lidia Lago Suardi experienced in Ground Handling business within several departments. Her very good attitudes and skills shown at Finance allowed her to take on various roles of responsibility as Financial Planning and Control Manager first, followed by International Affairs and Relationship Manager.

In the recent years, she was named Customer Service Manager within the Commercial Aviation area and, then, Head of Planning & Control. Currently, Airport Handling's board appointed her as Chief Financial Officer.

Maria Rosaria Pisano Chief Commercial Officer
Maria Rosaria Pisano

She graduated in Foreign Languages and Tourism Management at Università Cattolica in Milan and has been working in the aviation ground handling business since 1998 where her experience started from operations department. For eleven years, from 2002, she worked at a handler commercial department as contracts and sales key account and then became business development manager.

She is currently Chief Commercial Officer at Airport Handling where she was deeply involved in the start-up process. Her accountability covers both Linate and Malpensa Airports.

Paolo Toselli Head Of Operations
Paolo Toselli

Hired by the Airport Operator in 1982, he began as Ramp Agent and Load Controller, role in which he played for 10 years becoming then Supervisor and, later on, Airport Duty Manager. Thanks to the experience gained in operations, since 2009 he was named Operations Manager for Ramp Agents and Load Control activities.

In Airport Handling, in 2014 he was appointed as Air Side Manager comprehending, besides the aforementioned Ramp Agents and Load Control areas, Loading/Unloading and Baggage Handling System. Currently, he is Head Of Operations at Airport Handling.

Angelo Viti Head of Human Resources
Angelo Viti

Appointed as Head of Human Resources in Airport Handling, Angelo Viti gained his professional experience during the  years spent as Group Human resources Manager in a multinational company leader in catering and food services where his focus was particularly on the management and organization of the division dedicated to food services on board to high-speed trains.

Ere long, he served as Human Resources Director and Legal Counsellor for work law and company reorganization in a wide food company. Graduated in Law at Università degli Studi in Milan, he achieved a master in Organization and Human Resources and one in Business Administration at Università Bocconi in Milan.  He joined Airport Handling in February 2015.

QUALITY SERVICE

CERTIFICATE OF SUITABILITY

17 / 04 / 2014
Service provider of airport ground handling

ISAGO CERTIFICATE MALPENSA

26 / 05 / 2015
Airport Handling compliant to ISAGO requirements

ISAGO CERTIFICATE LINATE

26 / 05 / 2015
Airport Handling compliant to ISAGO requirements

QUALITY CERTIFICATE UNI EN ISO 14001:2004

07 / 09 / 2015
Planning coordination and provision of ground handling, passenger, baggage, cargo and aircraft services at Milano Malpensa and Milano Linate Airport.

QUALITY CERTIFICATE BS OHSAS 18001:2007

28 / 09 / 2015
Planning coordination and provision of ground handling, passenger, baggage, cargo and aircraft services at Milano Malpensa and Milano Linate.

QUALITY CERTIFICATE UNI EN ISO 9001:2008

17 / 04 / 2014
Design and planning of supply activities of airplanes ground handling

MOREOVER, OUR OFFER IS BASED PRIMARILY ON:

NEWS SECTION / HIGHLIGHTS

Airport Handling as second placed in April within the network of Qatar Airways 20/05/2015

Airport Handling achieved the second place (and the first one in Europe) within the network of Qatar Airways in April. All the staff worked very well in cooperation with Qatar Station Staff to get all the KPIs agreed between the parties. The Station Manager was very pleased to extend his compliments to the handler sure that such a good result will be maintained in the future. Another good result for Airport Handling!

Started the ISAGO certification for Airport Handling 27/03/2015

In the last few days, Airport Handling hosted IATA auditors about ISAGO certification at Malpensa Airport. Along the three-days inspection, the auditors visited all operative areas: front-line, ramp, BHS and flight/load control. Ground handling processes have been observed together with the compliance of the documentation (training records, procedures and manuals) to what stated by both aviation international regulations and carriers. Inspectors have been very satisfied in what audited and, therefore, Airport Handling will go through certification expected in the next months. Later, the same certification process will be extended to Linate as well. Another great goal by Airport Handling!

Airport Handling leaves its mark in the hold of the world's biggest aircraft 06/03/2015

In the event of the assistance to the world's biggest aircraft arrived at Malpensa in these days, Airport Handling was pleased to leave its own mark in the Antonov 225 Mriya's hold!

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14 Million Euros for the renewal of ground and ramp equipment of Airport Handling 02/03/2015

Airport Handling's Board of Directors approved the investment of 14 million Euros for the renewal of ramp and ground equipment. Such an economic effort is one of the most important ever registered at European level by a ground handler in the last years. This investment will involve each type of equipment daily used in ramp handling: cargo loaders, transporters, passengers and service steps, air conditioning units, air starters, ground power units, diesel and electric tractors, conveyor belts, toilet and water service tanks, forklifts and rolling stocks (carts and dollies). New ramp equipment will allow to further upgrade the quality of the service given by Airport Handling with respect to high quality standards required by our customers.

With Thai the first contract renewal of Airport Handling 23/01/2015

Thai International Airlines, which in 2014 signed a few months contract with Airport Handling in order to test the new handling company, decided to give complete trust to Airport Handling deciding to renew the ground handling contract for further 3 years.