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IT
EN

WHO WE ARE

COMPANY PROFILE

"Progress is impossible without change, and those who cannot change their minds cannot change anything" - George Bernard Shaw

Contact Location

September 1st, 2014 has seen a new beginning in airport ground services at both Milano Malpensa and Milano Linate. Airport Handling, the newly constituted player in the Milanese marketplace represents enhanced services for customers. For this ever evolving industry there is now a complete solution that maximizes cost effectiveness while also addressing to the specific expectations of Airlines and their passengers.

ORGANIZATION CHART

Organization Chart

WHO'S WHO

John Stewart Chairman
John Stewart

His extensive professional experience in public accounting, M&A, project finance, negotiations (acquisitions, disposals and mergers of many famous Companies) together with his roles in setting and implementing strategy, building business and managing all aspects of a professional services firm with 1200 people and 20 offices led him to acquire systemic skills and attitudes in management.

He served as Chairman or Managing Director of over 20 companies in the service sector and as a member of various Ernst & Young committees. Since October 2014 he is President of Airport Handling.

Alberto Morosi General Manager
Alberto Morosi

With over 23 years of background in ground handling activities, he's currently General Manager at Airport Handling for which start-up he hardly worked. Joining the airport operator in 1992, he spent his first few years in cargo warehouse and ground handling ramp operations functions.

His following ten years have been spent in leading positions in several operations departments in the ground handling. Such roles gave him a wealth of  experience.  Over the last six years, he served as Operations Manager showing very good attitudes. 

Lidia Lago Suardi Chief Financial Officer
Lidia Lago Suardi

With a degree in Economic and Social Sciences at Bocconi University in Milan, Lidia Lago Suardi experienced in Ground Handling business within several departments. Her very good attitudes and skills shown at Finance allowed her to take on various roles of responsibility as Financial Planning and Control Manager first, followed by International Affairs and Relationship Manager.

In the recent years, she was named Customer Service Manager within the Commercial Aviation area and, then, Head of Planning & Control. Currently, Airport Handling's board appointed her as Chief Financial Officer.

Maria Rosaria Pisano Chief Commercial Officer
Maria Rosaria Pisano

She graduated in Foreign Languages and Tourism Management at Università Cattolica in Milan and has been working in the aviation ground handling business since 1998 where her experience started from operations department. For eleven years, from 2002, she worked at a handler commercial department as contracts and sales key account and then became business development manager.

She is currently Chief Commercial Officer at Airport Handling where she was deeply involved in the start-up process. Her accountability covers both Linate and Malpensa Airports.

Paolo Toselli Head Of Operations
Paolo Toselli

Hired by the Airport Operator in 1982, he began as Ramp Agent and Load Controller, role in which he played for 10 years becoming then Supervisor and, later on, Airport Duty Manager. Thanks to the experience gained in operations, since 2009 he was named Operations Manager for Ramp Agents and Load Control activities.

In Airport Handling, in 2014 he was appointed as Air Side Manager comprehending, besides the aforementioned Ramp Agents and Load Control areas, Loading/Unloading and Baggage Handling System. Currently, he is Head Of Operations at Airport Handling.

Angelo Viti Head of Human Resources
Angelo Viti

Appointed as Head of Human Resources in Airport Handling, Angelo Viti gained his professional experience during the  years spent as Group Human resources Manager in a multinational company leader in catering and food services where his focus was particularly on the management and organization of the division dedicated to food services on board to high-speed trains.

Ere long, he served as Human Resources Director and Legal Counsellor for work law and company reorganization in a wide food company. Graduated in Law at Università degli Studi in Milan, he achieved a master in Organization and Human Resources and one in Business Administration at Università Bocconi in Milan.  He joined Airport Handling in February 2015.

QUALITY SERVICE

CERTIFICATE OF SUITABILITY

17 / 04 / 2014
Service provider of airport ground handling

ISAGO CERTIFICATE MALPENSA

26 / 05 / 2015
Airport Handling compliant to ISAGO requirements

ISAGO CERTIFICATE LINATE

26 / 05 / 2015
Airport Handling compliant to ISAGO requirements

QUALITY CERTIFICATE UNI EN ISO 14001:2004

07 / 09 / 2015
Planning coordination and provision of ground handling, passenger, baggage, cargo and aircraft services at Milano Malpensa and Milano Linate Airport.

QUALITY CERTIFICATE BS OHSAS 18001:2007

28 / 09 / 2015
Planning coordination and provision of ground handling, passenger, baggage, cargo and aircraft services at Milano Malpensa and Milano Linate.

QUALITY CERTIFICATE UNI EN ISO 9001:2008

17 / 04 / 2014
Design and planning of supply activities of airplanes ground handling

MOREOVER, OUR OFFER IS BASED PRIMARILY ON:

NEWS SECTION / HIGHLIGHTS

easyJet awards Airport Handling at Linate with the "Certificate of Recognition" 10/09/2015

easyJet gave Airport Handling the "Certificate of Recognition" as "most improved station" in August for the excellent results gained at Linate airport (within the top 50 stations in the network) for the improvement measured through Customer Satisfation, Turn performance and Friendliness levels.

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Airport Handling on the podium in July for Qatar performance 12/08/2015

Airport Handling gained the first place in July within the Region (Americas and Southern Europe) and the network for reaching Qatar performances. The same result has been registered on the cumulative from April to July within the Region while it places as third in the network. Local Qatar Station Manager, together with his staff, congratulated with our organization for this very good result and invites us to continue with such a dedication to the Carrier.

New GSE operating in ramp 31/07/2015

New GSE joining our ramp fleet in the last few days has been immediately put in place in operations. In the picture, a brand new cargo loader during the loading of an Alitalia A330-200.

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EasyJet Gold Star Lanyard bagde award to an Airport Handling's check-in agent 17/07/2015

Yesterday, July 16th, easyJet awarded a check-in agent at Malpensa airport, with the exclusive Gold Star lanyard badge as far as she particularly distinguished in the assistance to a passenger who, few minutes before departure realized to have left his wallet into the car hired at Terminal 1, helping him to get it back. in the assistance, she was helped by her off duty husband. Only 100 samples do exist of this particular lanyard badge. Therefore, Airport Handling is very proud that one of its check-in agents received it. Together with the lanyard, at the presence of the local Station Manager, she was given the letter signed by easyJet Head of Ground Operations Karen Kox with the compliments and thanks by the Carrier.

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Ethical code and organizational model ex Italian Law D.Lgs. 231/2001 30/06/2015

Within the continuous development course in place, the Company began a process of compliance to the requirements imposed by Italian Law 231/2001 about authorities’ responsibility in violations. Therefore, Airport Handling ratified both its Ethical Code and Organizational model while naming an Audit Committee with the aim of watching at the effectiveness and the update of the Organizational model itself. The model settles the information flow to the Audit Committee and the following e-mail address Codice.Etico@airporthandling.eu is now available for reference to all who consider to have advises about what in object.