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"Progress is impossible without change, and those who cannot change their minds cannot change anything" - George Bernard Shaw

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September 1st, 2014 has seen a new beginning in airport ground services at both Milano Malpensa and Milano Linate. Airport Handling, the newly constituted player in the Milanese marketplace represents enhanced services for customers. For this ever evolving industry there is now a complete solution that maximizes cost effectiveness while also addressing to the specific expectations of Airlines and their passengers.


Organization Chart


John Stewart Chairman
John Stewart

His extensive professional experience in public accounting, M&A, project finance, negotiations (acquisitions, disposals and mergers of many famous Companies) together with his roles in setting and implementing strategy, building business and managing all aspects of a professional services firm with 1200 people and 20 offices led him to acquire systemic skills and attitudes in management.

He served as Chairman or Managing Director of over 20 companies in the service sector and as a member of various Ernst & Young committees. Since October 2014 he is President of Airport Handling.

Alberto Morosi General Manager
Alberto Morosi

With over 23 years of background in ground handling activities, he's currently General Manager at Airport Handling for which start-up he hardly worked. Joining the airport operator in 1992, he spent his first few years in cargo warehouse and ground handling ramp operations functions.

His following ten years have been spent in leading positions in several operations departments in the ground handling. Such roles gave him a wealth of  experience.  Over the last six years, he served as Operations Manager showing very good attitudes. 

Lidia Lago Suardi Chief Financial Officer
Lidia Lago Suardi

With a degree in Economic and Social Sciences at Bocconi University in Milan, Lidia Lago Suardi experienced in Ground Handling business within several departments. Her very good attitudes and skills shown at Finance allowed her to take on various roles of responsibility as Financial Planning and Control Manager first, followed by International Affairs and Relationship Manager.

In the recent years, she was named Customer Service Manager within the Commercial Aviation area and, then, Head of Planning & Control. Currently, Airport Handling's board appointed her as Chief Financial Officer.

Maria Rosaria Pisano Chief Commercial Officer
Maria Rosaria Pisano

She graduated in Foreign Languages and Tourism Management at Università Cattolica in Milan and has been working in the aviation ground handling business since 1998 where her experience started from operations department. For eleven years, from 2002, she worked at a handler commercial department as contracts and sales key account and then became business development manager.

She is currently Chief Commercial Officer at Airport Handling where she was deeply involved in the start-up process. Her accountability covers both Linate and Malpensa Airports.

Gian Carlo Grassini Chief Human Resources Officer
Gian Carlo Grassini

He joined Airport Handling in March 2017 after a significant HR experience in multicultural environments where he performed Senior HR Management roles within Utilities and Aerospace multinational companies, before being appointed Country HR Director for an IT world leader firm.

Before joining the HR professional family, he gained a strong ground handling operations experience at Milan Malpensa Airport thanks to his activity at the cargo warehouse, as Ramp Agent and Airside Supervisor. Graduated in Political Sciences, he achieved the European Master in Labor Sciences at Milan University.

Paolo Toselli Head Of Operations
Paolo Toselli

Hired by the Airport Operator in 1982, he began as Ramp Agent and Load Controller, role in which he played for 10 years becoming then Supervisor and, later on, Airport Duty Manager. Thanks to the experience gained in operations, since 2009 he was named Operations Manager for Ramp Agents and Load Control activities.

In Airport Handling, in 2014 he was appointed as Air Side Manager comprehending, besides the aforementioned Ramp Agents and Load Control areas, Loading/Unloading and Baggage Handling System. Currently, he is Head Of Operations at Airport Handling.

Giovanni Ottaiano Head Of Cargo Operations
Gian Carlo Grassini

With more than twenty years experience in air-cargo warehousing operations in force to a leader Company in Italy where he covered the role of Operations Manager, he joined Airport Handling in December 2018 where currently he is appointed as Head Of Cargo Operations.

He graduated in Marketing and Enterprise Organization with a qualification in Labour relationships and achieved a second level master on Health, Safety and Environment Management at the University of Modena and Reggio Emilia.



17 / 04 / 2020
Service provider of airport ground handling


Valid till mar 2021
Airport Handling compliant to ISAGO requirements


26 / 05 / 2015
Airport Handling compliant to ISAGO requirements


Valid till mar 2022
Airport Handling compliant to ISAGO requirements


27 / 07 / 2018
Planning coordination and provision of ground handling, passenger, baggage, cargo and aircraft services at Milano Malpensa and Milano Linate Airport.


26 / 06 / 2018
Planning coordination and provision of ground handling, passenger, baggage, cargo and aircraft services at Milano Malpensa and Milano Linate.


17 / 07 / 2018
Design and planning of supply activities of airplanes ground handling



Singapore Airlines celebrates its 45 years in Italy 11/04/2016

With a great party in Rome, on April 6th, Singapore Airlines celebrated ita 45 years of presence in Italy, announcing an increase of both capacity and frequencies in Italy and confirming the strategic importance of our market towards the Carrier. Airport Handling is pleased to join the celebration! In the picture, Airport Handling top management together with Singapore Airlines' General Manager for the Italian market, Mr. Gerry Seah.

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dnata completes acquisition of 30% stake in Milan-based ground handler 24/03/2016

DUBAI, U.A.E – dnata, one of the world’s largest air services providers, has received Italian Anti-Trust Authority approval to acquire a 30 per cent share in Milan-based ground handler, Airport Handling SPA (AH). With the transaction with Airport Handling now complete, dnata has majority representation on the board through which it controls day-to-day operations. In addition, dnata also has a Call Option to acquire a further 40 per cent share. Having signed with Airport Handling in September 2015, approval from the Italian Anti-Trust now completes the transaction and marks a major milestone in this venture. “There are many synergies between AH and dnata, and I’m confident that our combined efforts will have a positive impact on the aviation landscape,” said Ross Marino, dnata’s Senior Vice President of International Airport Operations. “We have been really impressed with the way Airport Handling conducts business and are looking forward to our joint future” he added. Under the agreement with dnata, Airport Handling will retain its current name and employee terms will remain unaffected. “Benefiting from dnata’s expertise, the Airport Handling team is looking forward to further strengthen the quality of services that we offer in Milan’s airports and our prospects for both short and long term" said John Stewart, CEO of Airport Handling. Airport Handling, which was founded in 2014 and has 1,800 employees, operates passenger and ramp services at Milan’s two major airports, Malpensa (MXP) and Linate (LIN). dnata's investment in Airport Handling underscores its broader vision and commitment to the Italian market, where dnata already operates catering facilities at 22 airports.

Malpensa in the top 5 ranking among the Swiss european/swiss network 23/03/2016

Swiss awards Malpensa as one of the top 5 stations within its european/swiss network through the "Swiss station awards 2015". The Carrier thanks all Airport Handling's staff for the diligence and the dedication demonstrated to the product achieving higher and higher quality standards.

Saudi Airlines confirms its trusts into Airport Handling 23/03/2016

Saudi Airlines renewed its trust in Airport Handling confirming the Agreement for the handling of its passengers flights at Malpensa airport.

Change in the Board of Airport Handling 18/02/2016

Starting from February 12th, 2016, Mr. Alberto Morosi was named General Manager maintaining, at the same time, the role of Operations Director ad interim. Mr. Morosi takes on the role previously occupied by Mr. David Crognaletti who, due to personal choice, left the Company. Airport Handling says hello to Mr. Crognaletti thanking him for all his committment over the last years and the very good results achieved. Contemporarily, Airport Handling's team welcomes Alberto Morosi in his new position.