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IT
EN

WHO WE ARE

COMPANY PROFILE

"Progress is impossible without change, and those who cannot change their minds cannot change anything" - George Bernard Shaw

Contact Location

September 1st, 2014 has seen a new beginning in airport ground services at both Milano Malpensa and Milano Linate. Airport Handling, the newly constituted player in the Milanese marketplace represents enhanced services for customers. For this ever evolving industry there is now a complete solution that maximizes cost effectiveness while also addressing to the specific expectations of Airlines and their passengers.

ORGANIZATION CHART

Organization Chart

WHO'S WHO

John Stewart Chairman
John Stewart

His extensive professional experience in public accounting, M&A, project finance, negotiations (acquisitions, disposals and mergers of many famous Companies) together with his roles in setting and implementing strategy, building business and managing all aspects of a professional services firm with 1200 people and 20 offices led him to acquire systemic skills and attitudes in management.

He served as Chairman or Managing Director of over 20 companies in the service sector and as a member of various Ernst & Young committees. Since October 2014 he is President of Airport Handling.

Alberto Morosi General Manager
Alberto Morosi

With over 23 years of background in ground handling activities, he's currently General Manager at Airport Handling for which start-up he hardly worked. Joining the airport operator in 1992, he spent his first few years in cargo warehouse and ground handling ramp operations functions.

His following ten years have been spent in leading positions in several operations departments in the ground handling. Such roles gave him a wealth of  experience.  Over the last six years, he served as Operations Manager showing very good attitudes. 

Lidia Lago Suardi Chief Financial Officer
Lidia Lago Suardi

With a degree in Economic and Social Sciences at Bocconi University in Milan, Lidia Lago Suardi experienced in Ground Handling business within several departments. Her very good attitudes and skills shown at Finance allowed her to take on various roles of responsibility as Financial Planning and Control Manager first, followed by International Affairs and Relationship Manager.

In the recent years, she was named Customer Service Manager within the Commercial Aviation area and, then, Head of Planning & Control. Currently, Airport Handling's board appointed her as Chief Financial Officer.

Maria Rosaria Pisano Chief Commercial Officer
Maria Rosaria Pisano

She graduated in Foreign Languages and Tourism Management at Università Cattolica in Milan and has been working in the aviation ground handling business since 1998 where her experience started from operations department. For eleven years, from 2002, she worked at a handler commercial department as contracts and sales key account and then became business development manager.

She is currently Chief Commercial Officer at Airport Handling where she was deeply involved in the start-up process. Her accountability covers both Linate and Malpensa Airports.

Paolo Toselli Head Of Operations
Paolo Toselli

Hired by the Airport Operator in 1982, he began as Ramp Agent and Load Controller, role in which he played for 10 years becoming then Supervisor and, later on, Airport Duty Manager. Thanks to the experience gained in operations, since 2009 he was named Operations Manager for Ramp Agents and Load Control activities.

In Airport Handling, in 2014 he was appointed as Air Side Manager comprehending, besides the aforementioned Ramp Agents and Load Control areas, Loading/Unloading and Baggage Handling System. Currently, he is Head Of Operations at Airport Handling.

Gian Carlo Grassini Chief Human Resources Officer
Gian Carlo Grassini

He joined Airport Handling in March 2017 after a significant HR experience in multicultural environments where he performed Senior HR Management roles within Utilities and Aerospace multinational companies, before being appointed Country HR Director for an IT world leader firm.

Before joining the HR professional family, he gained a strong ground handling operations experience at Milan Malpensa Airport thanks to his activity at the cargo warehouse, as Ramp Agent and Airside Supervisor. Graduated in Political Sciences, he achieved the European Master in Labor Sciences at Milan University.

QUALITY SERVICE

CERTIFICATE OF SUITABILITY

08 / 02 / 2018
Service provider of airport ground handling

ISAGO CERTIFICATE MALPENSA

26 / 05 / 2015
Airport Handling compliant to ISAGO requirements

ISAGO CERTIFICATE LINATE

26 / 05 / 2015
Airport Handling compliant to ISAGO requirements

QUALITY CERTIFICATE UNI EN ISO 14001:2004

07 / 09 / 2015
Planning coordination and provision of ground handling, passenger, baggage, cargo and aircraft services at Milano Malpensa and Milano Linate Airport.

QUALITY CERTIFICATE BS OHSAS 18001:2007

28 / 09 / 2015
Planning coordination and provision of ground handling, passenger, baggage, cargo and aircraft services at Milano Malpensa and Milano Linate.

QUALITY CERTIFICATE UNI EN ISO 9001:2008

26 / 07 / 2017
Design and planning of supply activities of airplanes ground handling

MOREOVER, OUR OFFER IS BASED PRIMARILY ON:

NEWS SECTION / HIGHLIGHTS

Airport Handling awarded as Highly Commended at easyJet Spirit Awards 13/02/2018

Airport Handling achieves the status of Highly Commended as finalist at the easyJet Spirit Awards as "Ground Ops Large Airport of the Year 2017". The importance is to be present. And AH is present... for the fifth year in a row!

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UK Immigration extends the "Approved Gate Check Status" to Airport Handling for easyJet 19/01/2018

UK Immigration Office (Home Office) extended the "Approved Gate Check Status" to Airport Handling as far as adherent to all the documents checks standards required for all passengers Flying to UK destinations. During the whole process observed, from check-in to boarding, the prompt application of the procedures allows to find anomalies so not to incur in further fines.

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NEOS: introduction of the first Boeing 787 18/12/2017

Yesterday, at Malpensa, it was presented the first Boeing 787 supplied to an Italian Carrier. Airport Handling is proud of assisting such a technologic jewel with Italian style.

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November 30th, 2017: Qatar Airways’ 15th Anniversary in Milan. 01/12/2017

15 years of growing together, 15 years of cooperation to offer 5 starts services. Thank you Qatar Airways!

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Qatar Airways: Malpensa "Platinum Station" once again in October 15/11/2017

After the excellent result registered both in August and in September, once again in October, Malpensa station confirms as "Platinum Station" with respect to the performance related to Qatar Airways. The overall analysis (from Aprile) on which Airport Handling is measured positions the station at "Gold" level. Carrier's representative present at Malpensa once again congratulates Airport Handling for the attention and the quality its dedicated staff shows in any moment of ground handling assistance.