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"Progress is impossible without change, and those who cannot change their minds cannot change anything" - George Bernard Shaw

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September 1st, 2014 has seen a new beginning in airport ground services at both Milano Malpensa and Milano Linate. Airport Handling, the newly constituted player in the Milanese marketplace represents enhanced services for customers. For this ever evolving industry there is now a complete solution that maximizes cost effectiveness while also addressing to the specific expectations of Airlines and their passengers.


Organization Chart


John Stewart Chairman
John Stewart

His extensive professional experience in public accounting, M&A, project finance, negotiations (acquisitions, disposals and mergers of many famous Companies) together with his roles in setting and implementing strategy, building business and managing all aspects of a professional services firm with 1200 people and 20 offices led him to acquire systemic skills and attitudes in management.

He served as Chairman or Managing Director of over 20 companies in the service sector and as a member of various Ernst & Young committees. Since October 2014 he is President of Airport Handling.

Alberto Morosi General Manager
Alberto Morosi

With over 23 years of background in ground handling activities, he's currently General Manager at Airport Handling for which start-up he hardly worked. Joining the airport operator in 1992, he spent his first few years in cargo warehouse and ground handling ramp operations functions.

His following ten years have been spent in leading positions in several operations departments in the ground handling. Such roles gave him a wealth of  experience.  Over the last six years, he served as Operations Manager showing very good attitudes. 

Lidia Lago Suardi Chief Financial Officer
Lidia Lago Suardi

With a degree in Economic and Social Sciences at Bocconi University in Milan, Lidia Lago Suardi experienced in Ground Handling business within several departments. Her very good attitudes and skills shown at Finance allowed her to take on various roles of responsibility as Financial Planning and Control Manager first, followed by International Affairs and Relationship Manager.

In the recent years, she was named Customer Service Manager within the Commercial Aviation area and, then, Head of Planning & Control. Currently, Airport Handling's board appointed her as Chief Financial Officer.

Maria Rosaria Pisano Chief Commercial Officer
Maria Rosaria Pisano

She graduated in Foreign Languages and Tourism Management at Università Cattolica in Milan and has been working in the aviation ground handling business since 1998 where her experience started from operations department. For eleven years, from 2002, she worked at a handler commercial department as contracts and sales key account and then became business development manager.

She is currently Chief Commercial Officer at Airport Handling where she was deeply involved in the start-up process. Her accountability covers both Linate and Malpensa Airports.

Gian Carlo Grassini Chief Human Resources Officer
Gian Carlo Grassini

He joined Airport Handling in March 2017 after a significant HR experience in multicultural environments where he performed Senior HR Management roles within Utilities and Aerospace multinational companies, before being appointed Country HR Director for an IT world leader firm.

Before joining the HR professional family, he gained a strong ground handling operations experience at Milan Malpensa Airport thanks to his activity at the cargo warehouse, as Ramp Agent and Airside Supervisor. Graduated in Political Sciences, he achieved the European Master in Labor Sciences at Milan University.

Paolo Toselli Head Of Operations
Paolo Toselli

Hired by the Airport Operator in 1982, he began as Ramp Agent and Load Controller, role in which he played for 10 years becoming then Supervisor and, later on, Airport Duty Manager. Thanks to the experience gained in operations, since 2009 he was named Operations Manager for Ramp Agents and Load Control activities.

In Airport Handling, in 2014 he was appointed as Air Side Manager comprehending, besides the aforementioned Ramp Agents and Load Control areas, Loading/Unloading and Baggage Handling System. Currently, he is Head Of Operations at Airport Handling.

Giovanni Ottaiano Head Of Cargo Operations
Gian Carlo Grassini

With more than twenty years experience in air-cargo warehousing operations in force to a leader Company in Italy where he covered the role of Operations Manager, he joined Airport Handling in December 2018 where currently he is appointed as Head Of Cargo Operations.

He graduated in Marketing and Enterprise Organization with a qualification in Labour relationships and achieved a second level master on Health, Safety and Environment Management at the University of Modena and Reggio Emilia.



17 / 04 / 2020
Service provider of airport ground handling


Valid till mar 2021
Airport Handling compliant to ISAGO requirements


26 / 05 / 2015
Airport Handling compliant to ISAGO requirements


Valid till mar 2022
Airport Handling compliant to ISAGO requirements


27 / 07 / 2018
Planning coordination and provision of ground handling, passenger, baggage, cargo and aircraft services at Milano Malpensa and Milano Linate Airport.


26 / 06 / 2018
Planning coordination and provision of ground handling, passenger, baggage, cargo and aircraft services at Milano Malpensa and Milano Linate.


26 / 07 / 2020
Design and planning of supply activities of airplanes ground handling



First A350 Thai Airways at Malpensa 22/11/2016

Last November 17th has seen the inauguration of the first Thai Airways flight operated from Malpensa with an A350 aircraft. In the pics, the Carrier's station staff together with Airport Handling's one and the crew during the celebration moment.

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The Moon and the Ilyushin 76 17/11/2016

Here below an evocative pic taken a couple of days ago at Malpensa during the JIAC flight, handled by Airport Handling, where the Ilyushin 76 tail is well lighted by a beautiful full Moon. The pic has been shooted by a local spotter.

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Farewell to A.R.CO.: Alitalia welcomes Sabre! 19/10/2016

Last weekend, Alitalia said goodbye for the last time to its ARCO system moving to Sabre. After 50 years, Alitalia's renewal passes even through this historic event. The concurrence of this change over all Alitalia network led to many challenges and uncertainty in several fields in the last year. The compliments and a big "thank you" go to all those Airport Handling and Alitalia colleagues at both Linate and Malpensa stations who promptly participated in all the different and complex phases of this project since September 2015 bringing it to fulfillment with the cutover last Sunday, October 16th. Once again, Airport Handling shows its ability to work in team with its Customers for the success of both! Dear ARCO... BSOALL!

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First loading of the AMSS Atlas 5K-Loader at Malpensa 13/10/2016

The brand new AMSS Atlas 5K-loader, presented last July at the famous Farnborough Air Show and delivered to Airport Handling in September at Malpensa, few days ago performed its first service with the nose door loading of a Cargolux flight.

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The new Fringe Benefits Plan 2016 by Airport Handling is ready to start 24/08/2016

The new Fringe Benefit Plan established by Airport Handling for the 2016 will start on September 1st. Through it each worker could use a package of flexible benefits and agreements so to have easy prices for products and services for oneself or the family. This plan wants to be an instrument of support to the employees’ income and wellbeing. Within a wide choice, in fact, it will be possible to choose among several categories of products and services, for example children's education expenses, babysitting or assistance to elderly, health and insurances, spare time and holidays so that anyone could arrange and customize it as per his own needs.