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- BAGGAGE SERVICE
"Progress is impossible without change, and those who cannot change their minds cannot change anything" - George Bernard Shaw
September 1st, 2014 has seen a new beginning in airport ground services at both Milano Malpensa and Milano Linate. Airport Handling, the newly constituted player in the Milanese marketplace represents enhanced services for customers. For this ever evolving industry there is now a complete solution that maximizes cost effectiveness while also addressing to the specific expectations of Airlines and their passengers.
His extensive professional experience in public accounting, M&A, project finance, negotiations (acquisitions, disposals and mergers of many famous Companies) together with his roles in setting and implementing strategy, building business and managing all aspects of a professional services firm with 1200 people and 20 offices led him to acquire systemic skills and attitudes in management.
He served as Chairman or Managing Director of over 20 companies in the service sector and as a member of various Ernst & Young committees. Since October 2014 he is President of Airport Handling.
With over 23 years of background in ground handling activities, he's currently General Manager at Airport Handling for which start-up he hardly worked. Joining the airport operator in 1992, he spent his first few years in cargo warehouse and ground handling ramp operations functions.
His following ten years have been spent in leading positions in several operations departments in the ground handling. Such roles gave him a wealth of experience. Over the last six years, he served as Operations Manager showing very good attitudes.
With a degree in Economic and Social Sciences at Bocconi University in Milan, Lidia Lago Suardi experienced in Ground Handling business within several departments. Her very good attitudes and skills shown at Finance allowed her to take on various roles of responsibility as Financial Planning and Control Manager first, followed by International Affairs and Relationship Manager.
In the recent years, she was named Customer Service Manager within the Commercial Aviation area and, then, Head of Planning & Control. Currently, Airport Handling's board appointed her as Chief Financial Officer.
She graduated in Foreign Languages and Tourism Management at Università Cattolica in Milan and has been working in the aviation ground handling business since 1998 where her experience started from operations department. For eleven years, from 2002, she worked at a handler commercial department as contracts and sales key account and then became business development manager.
She is currently Chief Commercial Officer at Airport Handling where she was deeply involved in the start-up process. Her accountability covers both Linate and Malpensa Airports.
He joined Airport Handling in March 2017 after a significant HR experience in multicultural environments where he performed Senior HR Management roles within Utilities and Aerospace multinational companies, before being appointed Country HR Director for an IT world leader firm.
Before joining the HR professional family, he gained a strong ground handling operations experience at Milan Malpensa Airport thanks to his activity at the cargo warehouse, as Ramp Agent and Airside Supervisor. Graduated in Political Sciences, he achieved the European Master in Labor Sciences at Milan University.
Hired by the Airport Operator in 1982, he began as Ramp Agent and Load Controller, role in which he played for 10 years becoming then Supervisor and, later on, Airport Duty Manager. Thanks to the experience gained in operations, since 2009 he was named Operations Manager for Ramp Agents and Load Control activities.
In Airport Handling, in 2014 he was appointed as Air Side Manager comprehending, besides the aforementioned Ramp Agents and Load Control areas, Loading/Unloading and Baggage Handling System. Currently, he is Head Of Operations at Airport Handling.
With more than twenty years experience in air-cargo warehousing operations in force to a leader Company in Italy where he covered the role of Operations Manager, he joined Airport Handling in December 2018 where currently he is appointed as Head Of Cargo Operations.
He graduated in Marketing and Enterprise Organization with a qualification in Labour relationships and achieved a second level master on Health, Safety and Environment Management at the University of Modena and Reggio Emilia.
With more than 180 daily flights, last May 24th Swiss went through the cutover into Amadeus Altea DCS at its hub in Zurich. This historical passage has been participated in by even two trainers of Airport Handling who shared their expertise with Altea together with the Carrier’s team. The migration to the new system to handle Swiss flights went well and Swiss thanks both the trainers and Airport Handling for their shown availability and professionalism.
Yesterday, May 31st, Airport Handling received a congratulation letter by Air Europa for the great assistance to flights during the Final UEFA Champions League held in Milan on May 28th. The Carrier congratulates Airport Handling on its professional staff and well-run difficulties occurred during such an important event.
In March, Turkish Airlines appointed Malpensa as "Best Station of the Month" within its category "High Frequency Stations". The Regional Station Manager congratulated with Airport Handling thanking all the staff for the commitment and the great result achieved.View picture
The morning, the last one of the famous Aircraft Antonov 225 Mriya still operative all over the world, left Malpensa after its yesterday's arrival for a special shipment. The Antonov Design Bureau flight, handled by Airport Handling, took off regularly at 10.00 local time.View picture
Within the Delta Airlines’ supporting events to the American Cancer Society, on May 11th, Airport Handling actively participated in the Delta Day of Hope. Our staff, together with Delta’s one, performed a flashmob organized in the check-in area at Malpensa Terminal 1 simultaneous to US. The event, involving all the Delta network stations, is part of the fundraising against cancer that lasts all May with the challenging goal to reach the sum of 1,7M$.View picture