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"Progress is impossible without change, and those who cannot change their minds cannot change anything" - George Bernard Shaw

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September 1st, 2014 has seen a new beginning in airport ground services at both Milano Malpensa and Milano Linate. Airport Handling, the newly constituted player in the Milanese marketplace represents enhanced services for customers. For this ever evolving industry there is now a complete solution that maximizes cost effectiveness while also addressing to the specific expectations of Airlines and their passengers.


Organization Chart


John Stewart Chairman
John Stewart

His extensive professional experience in public accounting, M&A, project finance, negotiations (acquisitions, disposals and mergers of many famous Companies) together with his roles in setting and implementing strategy, building business and managing all aspects of a professional services firm with 1200 people and 20 offices led him to acquire systemic skills and attitudes in management.

He served as Chairman or Managing Director of over 20 companies in the service sector and as a member of various Ernst & Young committees. Since October 2014 he is President of Airport Handling.

Alberto Morosi General Manager
Alberto Morosi

With over 23 years of background in ground handling activities, he's currently General Manager at Airport Handling for which start-up he hardly worked. Joining the airport operator in 1992, he spent his first few years in cargo warehouse and ground handling ramp operations functions.

His following ten years have been spent in leading positions in several operations departments in the ground handling. Such roles gave him a wealth of  experience.  Over the last six years, he served as Operations Manager showing very good attitudes. 

Lidia Lago Suardi Chief Financial Officer
Lidia Lago Suardi

With a degree in Economic and Social Sciences at Bocconi University in Milan, Lidia Lago Suardi experienced in Ground Handling business within several departments. Her very good attitudes and skills shown at Finance allowed her to take on various roles of responsibility as Financial Planning and Control Manager first, followed by International Affairs and Relationship Manager.

In the recent years, she was named Customer Service Manager within the Commercial Aviation area and, then, Head of Planning & Control. Currently, Airport Handling's board appointed her as Chief Financial Officer.

Maria Rosaria Pisano Chief Commercial Officer
Maria Rosaria Pisano

She graduated in Foreign Languages and Tourism Management at Università Cattolica in Milan and has been working in the aviation ground handling business since 1998 where her experience started from operations department. For eleven years, from 2002, she worked at a handler commercial department as contracts and sales key account and then became business development manager.

She is currently Chief Commercial Officer at Airport Handling where she was deeply involved in the start-up process. Her accountability covers both Linate and Malpensa Airports.

Gian Carlo Grassini Chief Human Resources Officer
Gian Carlo Grassini

He joined Airport Handling in March 2017 after a significant HR experience in multicultural environments where he performed Senior HR Management roles within Utilities and Aerospace multinational companies, before being appointed Country HR Director for an IT world leader firm.

Before joining the HR professional family, he gained a strong ground handling operations experience at Milan Malpensa Airport thanks to his activity at the cargo warehouse, as Ramp Agent and Airside Supervisor. Graduated in Political Sciences, he achieved the European Master in Labor Sciences at Milan University.

Paolo Toselli Head Of Operations
Paolo Toselli

Hired by the Airport Operator in 1982, he began as Ramp Agent and Load Controller, role in which he played for 10 years becoming then Supervisor and, later on, Airport Duty Manager. Thanks to the experience gained in operations, since 2009 he was named Operations Manager for Ramp Agents and Load Control activities.

In Airport Handling, in 2014 he was appointed as Air Side Manager comprehending, besides the aforementioned Ramp Agents and Load Control areas, Loading/Unloading and Baggage Handling System. Currently, he is Head Of Operations at Airport Handling.

Giovanni Ottaiano Head Of Cargo Operations
Gian Carlo Grassini

With more than twenty years experience in air-cargo warehousing operations in force to a leader Company in Italy where he covered the role of Operations Manager, he joined Airport Handling in December 2018 where currently he is appointed as Head Of Cargo Operations.

He graduated in Marketing and Enterprise Organization with a qualification in Labour relationships and achieved a second level master on Health, Safety and Environment Management at the University of Modena and Reggio Emilia.



17 / 04 / 2020
Service provider of airport ground handling


Valid till mar 2021
Airport Handling compliant to ISAGO requirements


26 / 05 / 2015
Airport Handling compliant to ISAGO requirements


Valid till mar 2022
Airport Handling compliant to ISAGO requirements


27 / 07 / 2018
Planning coordination and provision of ground handling, passenger, baggage, cargo and aircraft services at Milano Malpensa and Milano Linate Airport.


26 / 06 / 2018
Planning coordination and provision of ground handling, passenger, baggage, cargo and aircraft services at Milano Malpensa and Milano Linate.


26 / 07 / 2020
Design and planning of supply activities of airplanes ground handling



Airport Handling receives the certificate of appreciation from Singapore Airlines 28/06/2017

With the occasion of a brief moment together with Singapore Airlines, the local Station Manager celebrated the partnership with Airport Handling giving us a certificate of appreciation for the continuos support received.

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Qatar Airways and Airport Handling Platinum Team for the FY 2016/2017 08/05/2017

As anticipated in April, after the confirmation of Malpensa as Platinum Station in Qatar Airways network for the financial year 2016/2017, Qatar local staff and Airport Handling wanted to celebrate this excellent result. With a little party, Qatar's Station Manager thanked Airport Handling for its collaboration and the spirit through which every day works side by side with Carrier's staff to grant Qatar and its passengers the high quality of the services. In the picture, Qatar Station Manager together with Airport Handling's General Manager and other two moments of the celebration.

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Thai Airways: handover among station managers at Malpensa 04/05/2017

Last Friday, April 28th, local staff at Malpensa celebrated the handover of the station managers with a little party in which they said goodbye to the outgoing and welcome the incoming station manager. Airport Handling, assisting the Carrier at Malpensa, participated in with a representation of staff and managers and wants to wish all the best for the future to both.

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Air Cargo News names dnata “Ground Handler of the year” for the fourth year 27/04/2017

dnata was named “Ground Handler of the year” by Air Cargo News for the fourth year in a row. The award celebrates dnata contribution to cargo international industry. In 2016 dnata increased cargo facilities all over the network with special reference to Australia, Dubai and London where it opened the 70th cargo area.


In addition, in Singapore, dnata achieved all the certification for pharma product transportation, one of the focal points of all the investments done on the cool-chain. At Amsterdam, moreover, introduced as first, temperature controlled dollies for special cargo transportation between warehouse and stand. Whatever done is to handle cargo safer, under control and faster in its distribution. dnata promotes OneSafety initiatives to maintain a steady behavioral approach to safety. This constant attention to these topics confirms dnata as one of the safest ground handling providers in the world.

Singapore Airlines celebrates the arrival of the A350 at Malpensa 05/04/2017

Last Monday, April 3rd, Singapore Airlines celebrated the arrival of the brand new Airbus A350-900 at Malpensa with a short ceremony at the gate. At the event, besides Airport Handling, provider of the Carrier at Malpensa, the Authorities and the Airport Operator, partecipated in even Subhas Menon, Singapore Airlines Regional Vice President Europe and Teck Hui Wong, Singapore Airlines General Manager Italy.

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