Passenger services
Front-line assistance for airline customers throughout the airport journey.
Milano Linate, Milano Malpensa and Roma Fiumicino
Ground handling services with a simpler, faster digital front door.
In Italy, dnata provides ground handling activities to airlines through passenger services, ramp operations, baggage assistance and cargo services at Milano Linate, Milano Malpensa and Roma Fiumicino airports.
Passenger notice
Check flight updates with your airline and the official channels of Milano Linate, Milano Malpensa and Roma Fiumicino airports.
For cancellations or rerouting, use the carrier website or call center. Refunds cannot be issued at the airport and are credited through the original payment method.
Services
Essential airport operations, kept focused.
Ramp services
Turnaround support, coordination and ground operations for aircraft on stand.
Baggage handling
Baggage assistance, delayed baggage support and collection guidance.
Cargo and mail
Operational handling for cargo and mail carriers serving Milano Linate, Milano Malpensa and Roma Fiumicino.