Passenger services
Front-line assistance for airline customers throughout the airport journey.
Roma Fiumicino, Milano Malpensa and Milano Linate
Ground handling services with a simpler, faster digital front door.
dnata Italia supports airlines and passengers with passenger services, ramp operations, baggage handling and cargo services across Roma Fiumicino, Milano Malpensa and Milano Linate.
Passenger notice
Check flight updates with your airline and Milan airport official channels.
For cancellations or rerouting, use the carrier website or call center. Refunds cannot be issued at the airport and are credited through the original payment method.
Services
Essential airport operations, kept focused.
Ramp services
Turnaround support, coordination and ground operations for aircraft on stand.
Baggage handling
Baggage assistance, delayed baggage support and collection guidance.
Cargo and mail
Operational handling for cargo and mail carriers serving Roma Fiumicino, Milano Malpensa and Milano Linate.
Style direction
Aligned with dnata: cleaner, lighter and more direct.
This version removes legacy sliders, nested menus and old script dependencies. The experience keeps only the pages you asked for and brings the visual language closer to dnata: white space, clear typography, blue and green accents, direct calls to action.